Shipping policy

Order Processing Time

All orders are processed within 1–3 business days after payment is received.
Please note that custom or made-to-order items may require additional time to create. Any extended processing times will be clearly listed in the product description.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Within Australia

We offer both standard shipping options through Australia Post or another trusted courier service.

• Standard Shipping: Estimated 3–8 business days

• Note on Delivery Times

  Delivery timeframes can vary depending on your location and any unforeseen delays from the carrier. We appreciate your patience and understanding.

• Tracking

  Once your order has been dispatched, you will receive a tracking number via email.
  Please allow up to 24 hours for the tracking information to update in the system.

  ---

  Shipping Address

  Please ensure your shipping details are accurate at checkout, as we are unable to take responsibility for:

  • Delays or lost parcels due to incorrect or incomplete addresses

  • Parcels returned to us due to non-collection or refusal

  If your parcel is returned, additional shipping fees may apply to resend it.

• International Shipping

  We are happy to offer international shipping for our customers worldwide.
  Please note that all international shipping fees are the responsibility of the buyer. Shipping costs will be calculated at checkout based on your location.

  Delivery times may vary depending on your country, customs processes, and carrier delays.

  Any customs duties, taxes, or import fees are also the responsibility of the buyer.

  
  

---