AUD

Refund policy

Please note: All orders are non-refundable and non-returnable.
Because our pieces are selected and packed with care during live sales, we’re unable to offer returns or refunds, including for change of mind.
We kindly ask that you check your choices carefully before purchasing to make sure everything is just right for you.

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Our Jewellery ranges between

• Stainless Steel & Titanium Steel – Naturally rust-resistant, tarnish-resistant, and hypoallergenic, making them ideal for sensitive skin.
• 18K PVD Gold-Plated Pieces – Crafted for long-lasting shine,water resistance and durability.
• Sterling Silver (925) – High-quality silver finished with a protective plating to enhance durability and preserve its beauty.

Please Note

This item is classified as imitation jewellery and should be handled with appropriate care. Due to the nature of imitation materials, proper care is required to support longevity and help retain the original finish while minimising discolouration. Appropriate care is recommended to maintain the condition and finish of your pieces. Do not wear swimming, showering or bathing for a longer lasting wear.

General Care Tips

Stainless Steel & Titanium
• Clean with mild soap & water
• Dry with a soft cloth
• Avoid harsh chemicals

S925 Sterling Silver

• May naturally oxidise over time
• Gently polish with a silver polishing cloth
• Store in a dry, airtight pouch
• Avoid perfumes, lotions & water exposure

Helpful Tips for Long-Lasting Shine

• Apply perfumes and lotions before putting your jewellery on
• Store pieces separately in a dry place
• Handle with care to maintain their shine

With appropriate care, your jewellery will stay radiant and beautiful for longer.

Much love,

Ivana Mc Collection ✨

Please review all product descriptions and relevant information carefully before completing your purchase. By proceeding with your order, you acknowledge and accept that all sales are final. We are unable to offer refunds for change of mind, incorrect selection, or payment errors. Once Mystery Jewellery Bags, Mystery Bracelet Bags, or Mystery Scoops have been opened live or dispatched, cancellations or refunds cannot be processed. Please note that all deposits are strictly non-refundable, as outlined in the purchase section. We are not responsible for wear or discolouration resulting from improper care. Thank you for your understanding and continued support of our small business.

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Refund policy